Data Protection and Privacy

The Fire Service College takes your privacy seriously and we are committed to responsible handling of personal information in accordance with our Information Charter.
The Data Protection Act 1998 protects the rights of individuals by making sure that any organisation that collects or holds information about living people does so in a way that is fair to those people. The Fire Service College is covered by the Department for Communities and Local Government's Data Protection registration for the information it collects and processes.
Our Information Charter sets out our commitment on the way that we collect, protect and process personal information.

Information Charter

We need to handle personal information about you so that we can provide services for you. This is how we look after that information.  When we ask you for personal information, we promise:

• To make sure you know why we need it;
• To only ask for what we need, and not to collect too much or irrelevant information;
• To protect it and make sure nobody has access to it who shouldn't;
• To let you know if we share it with other organisations to give you better services - and if you can say no;
• To make sure we don't keep it longer than necessary; and
• Not to make your personal information available for commercial use without your permission.

In return, we ask you to:

• Give us accurate information; and
• Tell us as soon as possible if there are any changes, such as a new address.

This helps us to keep your information reliable and up to date.

You can get more details on:

• How to find out what information we hold about you and how to ask us to correct any mistakes;
• Agreements we have with other organisations for sharing information;
• Circumstances where we can pass on your personal information without telling you, for example, to prevent and detect crime or to produce anonymised statistics;
• Our instructions to staff on how to collect, use and delete your personal information;
• How we check the information we hold is accurate and up to date; and
• How to make a complaint.

FOR MORE INFORMATION, PLEASE CONTACT: The College Data Protection Officer, The Fire Service College, Moreton-in-Marsh, Glos. GL56 0RH
Email: informationservices@fireservicecollege.ac.uk

Accessing your personal data

You can contact us to ask what personal data we hold about you by completing a subject access request form, and sending it in an email to informationservices@fireservicecollege.ac.uk or by writing to the address above. A fee of £10 and two forms of identification are required, and we will then provide you with a readable copy of the data we hold about you. You can, of course, ask us to correct or amend inaccuracies in your personal data that we hold.

Links

This website links to other sites. We make every effort to provide links to high quality, reputable sites. However we are not responsible for the privacy practices of these sites and they are not under our control. We cannot accept responsibility for their use of your data, the site content or the services offered to you by these sites.

For independent advice about data protection, privacy and data sharing issues you can contact the Information Commissioner  at Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF. Tel: 08456 306060 or 01635 545745.